We accept Anthem, Aetna, and Cigna insurance plans. We also offer special pricing for cash-paying patients for most procedures and work with you to submit to your insurance for reimbursement.
Prior to the 1st Appointment
Prior to your 1st appointment, please call the back of your insurance card and verify your behavioral mental health coverage. It is your responsibility to make sure that your visit will be covered or reimbursed by your insurance company. Please call our office for more information regarding your responsibilities.
Please arrive 15 minutes before your scheduled appointment so you have ample time to complete any paperwork.
Your First Appointment
Please bring with you the following:
List of Current Medications-including dose and frequency
List of any Over-the-Counter medications and/ or Vitamins, including dose and frequency
Any relevant information regarding the patient's medical history
Any Labs or Previous Psychological Testing that may have been done
Name and contact information of current and prior clinicians including primary care and therapist
What to Expect at Your Appointment
The Psychiatric Evaluation and Treatment Plan:
Psychiatric care begins with a 60-minute Extended Comprehensive Psychiatric Exam. We will take a careful history of the problems you are experiencing and will also take a family history. From this understanding, a highly personalized, multifaceted treatment plan will be created which may include medications, therapy and/ or counseling.
When your appointment is confirmed, you will receive forms to complete prior to your first appointment.
Vista Behavioral Health, LLC is a private practice psychiatrist mental health provider located in Avon, CT.
Refill Request Process - Important, please read carefully as no exceptions will be made
Due to the necessity for communication on many levels, refilling medications through pharmacies can be a frustrating experience for both patients and staff. It is of the utmost concern to us that we refill your medications in a timely manner.
It is our policy to give enough medication and refill until the next appointment. It is the patient's responsibility to remain current with their appointment schedule in order to obtain enough medication in a timely manner. To minimize errors and for your safety, we discourage medication refills in between scheduled appointments.
If you must obtain a medication refill before your next appointment, we suggest that you call your pharmacy at least three business days before you expect to run out of medications and verify that you don't already have a refill available, ask the pharmacy to send us an electronic medication refill request. Our clinician will refill your medication with only enough to cover you until your next appointment. You must have a standing appointment scheduled in near future before providing a medication refill.
We do not, as a rule, prescribe stimulants, benzodiazepines, and other controlled medications without evaluating the patient in the office. We will need a police report if you ask for a medication refill request for controlled medication due to a medication or prescription loss. These medications are highly regulated and it is your responsibility to safely store and handle your medication.
Our clinicians reserve the right to refuse to refill any medication if they believe it is clinically necessary to evaluate the patient before prescribing medication.